Versandrichtlinie
This shipping policy complies with EU consumer regulations and Google Merchant Center transparency requirements.
Tax Information
- All product prices exclude Value Added Tax (VAT).
- For orders shipped to Germany, no additional import duties or shipping fees will be charged.
II. Order Processing and Delivery Time
Processing Time
- Orders are processed within 12–24 hours on business days (weekends and holidays excluded).
Shipping and Delivery
- Bestellungen werden innerhalb von 24 Werktagsstunden aus unserem Lager in Polen versendet.
- Estimated delivery time is 4–7 business days.
- Actual delivery time may vary slightly depending on logistics conditions.
Out-of-Stock Items
- Please allow 10–14 business days for shipment after restocking.
Tracking
- Once your order is dispatched, a tracking number will be sent to your registered email address.
- To track your order, log in to your account on https://www.kukirindeutschland.de/ and go to the "Order Details" page, then click "Track" for real-time updates.
Supported Shipping Carriers
III. Other Information
Customer Service
For any shipping, order, tracking or delivery assistance, please contact us at:
📧 service@kukirindeutschland.de
We aim to respond to all customer inquiries within 24 hours.
Uncontrollable Delays
Extreme weather, customs inspections, carrier backlogs or other unforeseen circumstances may cause delivery delays.
We recommend checking your tracking information regularly for real-time shipment updates.
Supplementary GMC Required Clause (No modification to original core rules)
This policy serves as a transparent disclosure of all shipping terms and does not override your statutory consumer rights under applicable German and EU consumer protection laws.
All shipping fees, tax information and delivery timelines are fully displayed before checkout with no hidden surcharges.